A model of collaborative innovation between local government and tourism operators
[EN] This research proposes a framework for collaborative innovation in a public private partnership by applying techniques that combine quantitative data collection and qualitative depth. It proposes a collaborative model that looks to provide competitive advantage by improving tourist services from two perspectives: from the core of public administration, and from the private tourist sector perspective. ; Pons Morera, C.; Canós Darós, L.; Gil Pechuán, I. (2017). A model of collaborative innovation between local government and tourism operators. SERVICE BUSINESS. AN INTERNATIONAL JOURNAL. 1-26. doi:10.1007/s11628-017-0341-x ; S ; 1 ; 26 ; Anderberg MR (1973) Cluster analysis for applications. Academic Press, New York ; Augustyn K (2000) Performance of tourism partnerships: a focus on York. Tour Manag 2:341–351 ; Aziri B, Nedelea A (2013) Business strategies in tourism. Ecoforum 2(1):9 ; Baglieri D, Consoli R (2009) Collaborative innovation in tourism: managing virtual communities. TQM J 21(4):353–364 ; Barbero MI (2009) Métodos de elaboración de escalas. UNED, Madrid ; Beaumont N, Dredge D (2010) Local tourism governance: a comparison of three network approaches. J Sustain Tourism 18(1):7–28 ; Beritelli P, Bieger T, Laesser C (2007) Destination governance: Using corporate governance theories as a foundation for effective destination management. J Travel Res 46:96–107 ; Bigné JE, Aldás J, Küster I, Vila N (2002) Estableciendo los determinantes de la fidelidad del cliente: Un estudio basado en técnicas cualitativas. Investigación y Mark 77:58–62 ; Bruntland GH (1987) Our common future. http://www.un-documents.net/our-common-future.pdf . Consulted in 2016 ; Buch EB, Cabaleiro R (2011) Hacia la determinación de la condición financiera de la administración publica local. Aplicación a los municipios de la comunidad autónoma de Galicia. Academia, Revista latinoamericana de administración, No. 47, pp. 43–60 ; Burke JG, O'Campo P, Peak GL, Gielen AC, McDonnell KA, Trochim WM (2005) An introduction to concept mapping as ...